The chart below lists all notification types that are currently available on the Resource and Media type level. This chart is not intended to list all notifications that are available in the platform.
These Notifications are sent for elective Enrollments only. These include self-enrollments and batch or individual enrollments created by a manager or administrator. They are not sent for assignments made via the Audience tab that result in an Optional or Required Activity appearing in the user's Development Plan.
If a user is in the Required audience of a course, these enrollment notifications will not be sent. For users in a required audience, the Required Course Notifications must be enabled for that resource.
| Resource Level Name | Media Level Name | System Level Name | Purpose/ Timing |
|---|---|---|---|
| Enrollment | Enrollment | To user upon enrollment | Immediately sent to user when a user generated enrollment is created. |
| Enrollment by Others | Enrollment by Others | To user when enrolled by another user | Immediately sent to user when another user enrolls the user into a resource. |
| Manager Confirmation
|
Manager Confirmation
|
To manager to confirm users enrollment | Immediately sent to the user’s manager to confirm the user’s enrollment into a resource. |
| Confirmation when enrolling others | Confirmation when enrolling others | To user (Manager or Administrator) when enrolling others | Immediately sent to the LMS Administrator (or manager) confirming the enrollment of the user(s) whom they enrolled into a resource. |
| Manager Approved | Manager Approved to Student | To user confirming manager has approved enrollment | Immediately sent to a user confirming that their manager has confirmed a pending enrollment. |
| Manager Decline | Manager Decline to Student | To user when manager declines approval | Immediately sent to a user informing them that their manager has declined a pending enrollment. |
| Upon Completion | Upon Completion | N/A | Can be sent the evening of the course completion or by using the days dropdown on the notification; notification can be set to go out any day thereafter. Intended to provide follow up information after the course is complete.
Note for ILT: The timing of this notification is based on the user’s completion date. If the days dropdown is left at “0” and credit for an ILT class is processed 2 days after the class was completed, no one will receive this notification because by the time credit is processed, no one falls into the “0’ day window. Best practice is to set the days dropdown for ILT courses several days out and then be sure that credit is processed in a timely manner. Timing Note for all: When this notification is enabled, it will be sent to anyone who had a completion within the selected timeframe, even if the completion occurred before the notification was enabled. For example if the notification is set to go out 30 days after completion and is enabled on October 1, it will be sent to users who completed it on September 1 (even though the notification was not enabled at that time). |
| Request Completion | Request Completion | To manager when completion has been requested | Sent to manager (or administrator) when a user is requesting completion be granted for a resource |
| Course Expired | N/A | N/A | Sent to user when a completion has expired or is expiring. |
| Enrollment (waitlist) | Enrollment (waitlist) | To user when they enrolled themselves into the waitlist | Immediately sent to the user when they enroll in a class and are placed on the waitlist. |
| Drop Enrollment | Drop Enrollment | To user upon dropping enrollment | Immediately sent to the user when the user drops an enrollment. |
| Student Rescheduled | Student Rescheduled | To user upon rescheduling to another class date | Immediately sent to the user when they are rescheduled into another class date. |
| Student Approval Expiration | Student Approval Expiration | To user when pending approval expires | Sent to student if their approval expires (availability based on system configuration). |
| Instructor Approval Request | Instructor Approval Request | To instructor when instructor approval is required for an enrollment | Sent to instructor if the instructor for the class needs to approve the enrollment (availability based on system configuration). |
| Manager Approval Request | Manager Approval Request | To manager requesting approval | Immediately sent to the manager when a direct report enrolls in a course that requires manager approval. |
| Manager Notification of Drop | Manager Notification of Drop | To manager upon user dropping enrollment | Immediately sent to the manager when a direct report drops an enrollment. |
| Manager Approval Expiration | Manager Approval Expiration | To manager when a request for approval is about to expire | Sent to manager when pending approval expires (availability based on system configuration). |
| Enrollment by Others (waitlist) | Enrollment by Others (waitlist) | To user when they are enrolled by someone else onto waitlist | Immediately sent to the user when they are enrolled into a class by someone else, and they are placed on the waitlist. |
| Student Rescheduled by Others | Student Rescheduled by Others | To user upon rescheduling to another class date | Immediately sent to the user when someone else reschedules them into a different class session. |
| N/A | N/A | To user to fill out level one evaluation | Sent to the user on the evening of the course completion. Notification will include a link to the level 1 evaluation associated with the completed course. |
Required Audience Notifications